Refund & Return Policy

Welcome again dear clients of ChosenTrend.com 

Please be advice, that we offer returns and refunds for damaged or defective items ONLY. If you receive an item that is damaged or defective, please contact us within 15 days of receiving the item to request a return or refund.

Please note that we do not provide returns or refunds for undamaged items. We encourage customers to CAREFULLY review PRODUCT DESCRIPTIONS and MEASUREMENTS before making a purchase to ensure that the item meets their needs and expectations.

If you need to return a damaged or defective item, please contact us via email at Chosentrend@gmail.com or TEXT ONLY @ 201-737-4299, to initiate the return process. Once the return is made you need to send us a tracking link or shipping receipt in order to receive your refund.

We may request additional information and/or photos of the item to verify the damage or defect. Once we receive the item and verify the damage or defect, we will issue a refund or send a replacement item at no additional cost to you.

Thank you for choosing our products.

 The original shipping, return shipping fee and the related costs of the returned products might not be refunded if the return orders occurred for customer-side reasons by customers except for faulty items on arrival. The cost of shipping will be deducted from your refund in this case.